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Leading IBA West’s Agency Operations and Technology track at the 2012 Advanced Agency Management Conference will be Mary M. Eisenhart, CPCU, ARM, ARe, RPLU, CIC, CPIW.
Mary is the CEO of Eisenhart Consulting Group in Lincoln, Nebraska, a firm that specializes in helping independent agencies to become extraordinary.
“Mary brings energy, passion and humor to all her presentations and her knowledge of agency best practices in the areas of operations, technology and organizational structure is unsurpassed,” said Cheryl Koch, IBA West Education Managing Director.
Eisenhart is a graduate of the University of Nebraska and a lifelong student of the insurance industry. Mary has extensive experience in customer service, production and operations management having worked in several independent agencies during her career. For the last fifteen years, Mary has turned that experience into a successful consulting practice and is a highly sought after national speaker on a variety of topics.
At the AAMC, Mary will discuss cutting-edge technology issues including true paperless environments, virtual sales and service offices, and cloud computing. She will also discuss current trends in agency operations management and how adopting new workflows and procedures can improve the bottom line of any agency.
“You won’t want to miss Mary’s presentations," said Koch, "but be warned: get a good night’s sleep and eat your Wheaties—Mary delivers more in a two-day presentation than most speakers do in a week!”
“You will come away with an action plan that will propel you into 2012 with a renewed commitment to take your agency to the next level, ” added Koch.
The AAMC is being held in conjunction with the Annual Meeting & Installation Luncheon January 24-26, 2012 in San Diego at the San Diego Marriott Mission Valley.
For more details and to register for the Annual Meeting & Installation Luncheon, click here.