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IIABA is offering two new webinars for members. The first, is a new Diversity series webinar touching on how agents can embrace diversity in their daily operations. This session will help agents leaders understand how they can define diversity in their agencies and understand the importance to their overall success. This webinar is being presented AT NO CHARGE.
The second is a hand-on guide to how to use the Best Practices Study to help any agency grow and prosper. It will include information on what the numbers really mean and how the study can be used to compare and contract agency performance to the Best Practices agencies. It will be presented by Shirley Lukens of Reagan Consulting. The costs is $59.00 and INCLUDES THE FULL 2010 STUDY as a free download! A complete description with links for registration is below.
Thursday, March 31, 2011 -- "Not Your Grandfathers' Diversity" Webinar will be offered at 1:30 pm - 3:00 pm ET
Tuition: NO COST; Facilitator: Dr. Elizabeth Holmes, Roosevelt Thomas Consulting & Training. During a distinguished career that spans 30 years, Dr. Elizabeth Holmes has provided human resources management and organizational development services to business leaders both in the United States and abroad. Her focus has been on the design and development of programs and tools that create and sustain long-term culture change, including strategic diversity management and total quality management initiatives.
Managing diversity today is not what you may think it is. This webinar will give you a new understanding of diversity management, and tools to help you create a more diverse and inclusive workplace; one that can be more responsive to, and better positioned to take advantage of opportunities in the markets you serve.
Making your agency stronger, more resilient, and more competitive will benefit everyone in your agency as well as your local market. Join us to learn some simple actions you can take to increase your impact on your agency and to more fully engage your marketplace.
Click HERE to register.
Thursday, April 7, 2011 -- Using the Best Practices Study - Your Guide to Agency Growth, Profitability & Value will be offered at 2:00 pm – 3:00 pm ET; Tuition: $59 (member or non-member) - includes the 2010 Study at no additional charge! Facilitator: Shirley Lukens, AAI, Reagan Consulting, Inc.
It’s time to take your agency’s performance to a higher level, to go from good to great, and reach new heights! To do this you will have to continue not only to grow, but also continue to improve the job you do for your customers, improve the quality and capabilities of your employees, maintain great carrier relationships, and embrace the tools, the resources and the organization necessary to achieve overall operational success.
The recently released 2010 Best Practices Study provides meaningful performance benchmarks and business strategies that can be adopted or adapted for use in improving YOUR agency’s performance, in turn enhancing YOUR agency’s value.
With the study broken down into six revenue categories (ranging from revenues under 1.25 million to over 25 million) you can compare, contrast and develop a plan specific to YOUR agency’s needs.
For each revenue category the study provides critical information on Revenues, Expenses, Profitability, Employee Overview, Producer Information, Staff Service information, Technology and Carriers. This information will allow you to compare and contrast your operations with the best and learn what will take your agency’s performance to the next level.
This year’s Study also includes a look at a variety of management issues including recruiting/developing talent, achieving organic growth, adjusting to health care reform and other top challenges. Attend this Webinar and learn from the best! For more information and to register Click here.